The
first owner of a new home may receive a copy of a maintenance manual from their
residential builder or their warranty provider. These manuals provide useful
information on the care and maintenance of the new home. Owners who receive a
maintenance manual are advised to read it carefully and undertake the regular
maintenance recommended in the manual. It’s important for owners to perform
maintenance in keeping with the manual. If a manual has been provided, failure
to perform maintenance recommended in the manual is an allowed exclusion in
home warranty insurance policies and could result in damages that will not be
accepted by a warranty provider. In addition, proper care and maintenance is
important to preserve the long-term value of any new home.